HELPLINE

A SERVICE BY THOSE WHO CARE FOR THOSE WHO NEED

 

·        Recipients of assistance from Helpline MUST be members of the ICA

 

 

Call 116 in case of medical emergencies
 
do not call Helpline – you need immediate professional assistance!

 

Helpline is an activity group of the Club Internacional d’Andorra dedicated to helping members who are in need. Helpline offers the loan of equipment and the services of volunteers for the following principal tasks:

 

          Loan of equipment:

-         For the injured, sick or disabled: wheelchairs, crutches, zimmer frames, walking sticks, bed pans, etc.

-         For visiting babies and infants: car seats, high chairs, baby cot, etc

-         Talking books and large print books

 

Services available via volunteers:

-         Transport for those unable to drive to hospital appointments and medical visits

-         Assistance with shopping and emergency pre-prepared meals for those who are housebound

-         Home and hospital visits primarily for those without relatives in Andorra

-         Advice in the event of accidents and sudden emergencies 

 

 

 

HELPLINE  is currently funded by the charges made for loans of equipment; receipts are used to replace worn or outdated equipment and to cover the expenses of volunteers, such as transport to hospital/clinic/doctor, sending of flowers/fruit to members in hospital or seriously ill at home, etc.

The recipients of  HELPLINE   assistance from our volunteers (who give their time and expertise without remuneration) are assured of our confidentiality.

 

 

 

Please note that in any medical emergency the number to call is 116 (if your own doctor is not available).

 

 

Loan of Equipment

 For loan of equipment such as crutches / wheel chairs / baby equipment etc. available to members only,

please contact:  Valerie Rymarenko on 351543 or e mail at patchwork@andorra.ad

 

 or for borrowing from the Talking Books Library,

 please contact:  Brenda Ross  on  836886 or e-mail; brendross@andorra.com

 

Services by Volunteers


All services are provided by volunteers.Where you have no direct contact with any of  the individual Helpline volunteers,

please call  John Pinnell on 355275 (e-mail: john.pinnell@pinnejo.com).

They will in turn contact a volunteer who will be in touch with you as soon as possible.


 

Helpline AGM 2008 Report:

 

It has been a quiet year for Helpline which is well used and works efficiently.  Valerie Rymarenko continues to excel in providing people with equipment

when it is required and by delivering and collecting it.   Charges are still exceedingly modest.  Many people are unaware of what is available and

so we ask them to look on the CIA website where many items are displayed.  In the main there are items for the incapacitated such as wheelchairs and crutches,

or baby items such as car seats and push-chairs.

 

Also on the web-site is a very good article on What to do when Someone dies in Andorra. 

This should be printed out and left with ones papers and effects so that ones children or heirs will find it and know what the procedure is here. 

Helpline would also advise that everyone should carry on their person a small card with their personal information, their doctors name and telephone number,

and a list of any medicines that they are taking.  This is in the event of an emergency, downtown, or even on the ski slopes.  

Helpline would also like to thank John Pinnell for his very interesting Friday Meat a few months ago detailing the different procedures each country

takes in sorting out the paperwork when a death occurs.   

Time spent now listing stocks, shares, bank accounts, savings and subscriptions etc. is time well spent and saves hours of inconvenience for the heirs.

 

Id also like to thank our Treasurer, Isobel Bowen, for keeping the accounts and for doing this task for very many years.

 

Gabrielle Keep

Helpline Handbook PDF-file revised Sep.2005

Talking Books Library

 

What to do when somebody dies in Andorra

 

        Funeral arrangements as PDF-file 35Kb  revised April 2008

 

list of official translators

list of equipment

  

 

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