Helpline

Recipients of assistance from Helpline must be members of the ICA.

Call 116 in case of medical emergencies do not call Helpline – you need immediate professional assistance!

Helpline is an activity group of the Club Internacional d’Andorra dedicated to helping members who are in need. Helpline offers the loan of equipment and the services of volunteers for the following principal tasks:

Loan of equipment
Please contact Valerie Rymarenko on 351543 or patchwork@andorra.ad for equipment for the injured, sick or disabled: wheelchairs, crutches, zimmer frames, walking sticks, bed pans, etc.
For visiting babies and infants: car seats, high chairs, baby cot, etc
For talking books and large print books please contact Brenda Ross on 836886 or brendross@andorra.com

Services available via volunteers
Transport for those unable to drive to hospital appointments and medical visits
Assistance with shopping and emergency pre-prepared meals for those who are housebound
Home and hospital visits primarily for those without relatives in Andorra
Advice in the event of accidents and sudden emergencies

Helpline is currently funded by the charges made for loans of equipment; receipts are used to replace worn or outdated equipment and to cover the expenses of volunteers, such as transport to hospital/clinic/doctor, sending of flowers/fruit to members in hospital or seriously ill at home, etc.

All services are provided by volunteers. Where you have no direct contact with any of the individual Helpline volunteers, please call John Pinnell on 355275 or john.pinnell@pinnejo.com. They will in turn contact a volunteer who will be in touch with you as soon as possible.

The recipients of Helpline assistance from our volunteers (who give their time and expertise without remuneration) are assured of our confidentiality.

Loan of Equipment

For loan of equipment such as crutches / wheel chairs / baby equipment etc. available to members only,
please contact:  Valerie Rymarenko on 351543 or e mail at patchwork@andorra.ad

Talking Books Library

for borrowing please contact:  Brenda Ross  on  836886 or e-mail; brendross@andorra.com

Services by Volunteers

All services are provided by volunteers. Where you have no direct contact with any of  the individual Helpline volunteers,
please call  John Pinnell on 355275 (e-mail: john.pinnell@pinnejo.com).
They will in turn contact a volunteer who will be in touch with you as soon as possible.

Helpline AGM 2011 Report:

Helpline continues to be well used for the hire of equipment and last year the loan of children’s items was very popular.  As always, Helpline is grateful to receive donated items but if CIA members feel we are short of useful items then we can offer a type of buy-back arrangement.   The member buys the item and when they have finished with it, and if deemed appropriate for use by others, then Helpline will buy it from them. Members advise us when equipment is no longer useful or when better models should be used.  Valerie Rymarenko needs to be commended for her fantastic service in delivering and looking after all the equipment so well.  Thanks also to Brenda Ross in looking after the dvds, the dvd player and Talking Books, and to our Hon. Treasurer, Isobel Bowen for looking after the finances.

Helpline Handbook PDF-file revised Sep.2005

Talking Books Library

What to do when somebody dies in Andorra

Funeral arrangements as PDF-file 35Kb  revised April 2008

list of Consular services

list of equipment

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